You want to show your customers how much you appreciate them as well as build up loyalty with them. A local based mobile loyalty marketing campaign is imperative in today’s tough and competitive economy. There are many customers that will support your business if you show that your business is humanized by understanding that many local consumers income has been drastically reduced.
Now is the time to make sure you don’t waste unnecessary marketing money by forgetting your regular customers after the initial process of finding them. It is imperative to the success of your mobile loyalty program to regularly provide them with coupons from time to time. For one, you will be handing out coupons to new customers, and you don’t want the existing customers to get upset about this.
Most local businesses have regular customers that purchase products frequently; these are the consumers that keep your doors open and you should do something special for them. The best way to do this is to have a specific rewards program for them.
A mobile loyalty program will actually ensure that your best customers keep purchasing from you, as well as it makes them happy when they do. It really makes them feel like you take notice of them and care about them buying from you.
It is important to respect your customer’s privacy because this will help them feel like that you are really just trying to provide them with great value for being your customer. Not respecting their privacy will actually cause them to request a removal from your mobile marketing alerts, which will have a adverse affect on your ability to get them to spend more money with you and recommend your company to their friends. The Best thing to do is to respect them and they will take you alway to the bank.
As you start to put into practice your mobile marketing loyalty plan, make sure you ask for feedback, by way of questionnaire. This will allow you to gain valuable information about what your customers are feeling about what you’re doing. This not only tells you what is good, but it helps you make the important changes to keep their interests and stay competitive. As you receive feedback from them, make sure you pay close attention to it because it’s what your customers like and want that matters.
A good practice is stay on top of what your competitors are doing. So, you need to make sure that you are comparing prices with your top competitors, so that you know your price is competitive. If you present a great campaign without a competitive price, then you will not be doing that well. You also need to know how competitive your price is and where you stand in the midst of a local customer who is shopping around. Competitors are always changing, so this has to be very diligent work, especially on the most important products involved in your campaign.
New and innovative ways are always good to implement into your mobile marketing plan. As you continue to show appreciation to your customers, these customers will come back as you gain new ones as well. This will help you realize that your mobile marketing plan is becoming highly effective.
In order to get the maximum return on your marketing budget you must retain your current customers at the same time you are implementing your mobile loyalty plan. This will show potential new customers why they too should become loyal customers.
If you are looking for help in implementing a local mobile loyalty program contact the local mobile marketing experts at Mogul Media Solutions.com